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SEFLIN Technology Needs Assessment Questionnaire (2000)

Note: This questionnaire is for viewing purposes only. Do not enter information into questionnaire.

Why a questionnaire?

  • A questionnaire is used as a primary support in gathering data.
  • A questionnaire offers the respondents anonymity.
  • A questionnaire offers the most familiar, convenient and least intrusive form of direct response.
  • A questionnaire is the most cost-effective means of market research.
  • A questionnaire reduces bias in its ability to present uniform questioning.
  • A questionnaire is usually brief so respondents spend no more than 10-15 minutes completing them.

How to fill out this survey
Select your skill-level ranking based on the experience you have now.

Experience levels are as follows:
NONE
LITTLE experience (but not enough, in your judgement).
SUFFICIENT experience for performing your duties.
EXTENSIVE experience that goes beyond your present duties.

  • Your answers will assist in the continuing effort to provide better training.
  • Your answers will be handled in the strictest of confidence.
  • Your answers will be tabulated with those of others to determine training needs, content requirements and format preferences.
  • The questionnaire will present a multi-layered offering of skills with which you may or may not be acquainted, so please be candid and thorough in completing this questionnaire.
  • Data collected will be used to design future training classes that you and your fellow employees will receive.
Thank you for your input. It is greatly appreciated.
TASK/SKILL EXPERIENCE LEVEL (Check One)
SELECTED SKILLS None Little Sufficient Extensive
Turn on the computer
Insert and remove a floppy disk
Insert and remove a CD-ROM disk
Reboot the computer
FILE AND DISK ACTIVITIES EXPERIENCE LEVEL (Check One)
  None Little Sufficient Extensive
Saving a file
Backing up a file
Using a floppy disk
Copying a disk
Downloading
FILE AND DISK ACTIVITIES EXPERIENCE LEVEL (Check One)
  None Little Sufficient Extensive
Identify floppy drive
Identify CD-ROM
Identify monitor
Identify printer
Identify internal modem
Identify sound card
GENERAL SKILLS EXPERIENCE LEVEL (Check One)
  None Little Sufficient Extensive
Identify computer ports (i.e., printer, keyboard,
monitor, mouse
Select items with a mouse pointer
Access Windows features with start button
Open pop-upmenus with a mouse
Point at menu item
Select and open menu item
Close menu item
Choose commands by pointing & clicking
Maximize and minimize window
Use horizontal and vertical scroll bars
View contents of floppy disk
View contents of hard disk
View contents of a CD-ROM disk
Exit Windows with "Shut Down" command
DETERMINING YOUR SOFTWARE EXPERIENCE LEVEL (Check One)
NEEDS None Little Sufficient Extensive
Word
Excel
Access
Outlook
PowerPoint
Front Page
Publisher
ACCESSING THE WEB EXPERIENCE LEVEL (Check One)
  None Little Sufficient Extensive
Launch Web Browser
Access a URL
Identify a search engine
Use a search engine
FINDING WHAT YOU EXPERIENCE LEVEL (Check One)
NEED ON THE WEB None Little Sufficient Extensive
Perform an advanced search
Search using Boolean expressions
Find an e-mail address
Find a telephone number
Find a street address
Find a picture file
Find a sound file
Find a movie file
Find a streaming video file
PERFORMING ONLINE EXPERIENCE LEVEL (Check One)
INTERACTIVE TASKS None Little Sufficient Extensive
Complete/Submit an online application
Complete an online survey
Refresh a web page
Bookmark a web page
Return to previously viewed web pages
Print a web page
Organize "Favorites"
Basic Browser functions (Forward, Back, Home)
ADITIONAL SKILLS EXPERIENCE LEVEL (Check One)
  None Little Sufficient Extensive
Conduct a virus scan (on a floppy disk)
Use a scanning device
E-MAIL UTILITIES EXPERIENCE LEVEL (Check One)
  None Little Sufficient Extensive
Establish a "free" e-mail account
Use Address book
Compose and send e-mail message
Tack on an attachment to e-mail message
  • Are there any technology classes that you would suggest adding to the Continuing Education and Training schedule? if so, enter them here:

  • Would you be interested in taking a technology training course through Web-Based Training at your desktop rather than attending a "live" class with other students? (please check one)

    Yes
    No
  • Other than technology training, what other types of training classes would you suggest SEFFLIN offer? (e.g. "Customer Service", "Stress Management", "Crisis Management", "Managing Change", "Problem Solving", "Time Management", etc.)

  • In which county would you prefer to receive training?

    Broward
    Palm Beach
    Martin
    Miami-Dade

    Job Title (optional)

THIS CONCLUDES THE SURVEY. THANK YOU FOR PARTICIPATING!